Last updated: May 27, 2026
APEX AI ("APEX," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at apexaihelp.com and related services.
By using APEX, you agree to the collection and use of information in accordance with this policy.
Account information: When you sign up, we collect your name, email address, business name, industry, and billing information (processed securely by Stripe — we never store full card numbers).
Business profile data: Information you provide about your business — services, target audience, brand voice, and website URL — used to power your AI bots.
Contact and lead data: Names, email addresses, phone numbers, and notes for leads and customers you enter into the APEX platform. This data belongs to you.
Usage data: We collect logs of bot runs, feature usage, and platform interactions to improve the service and generate your performance reports.
Communications: If you contact our support team, we retain those records to assist you.
We do not sell your personal data. We share data only with trusted service providers necessary to operate APEX:
Each provider operates under their own privacy policy and data processing agreements. We do not share your data with advertisers or third parties for marketing purposes.
We implement industry-standard security practices to protect your data:
No method of transmission over the internet or electronic storage is 100% secure. While we take reasonable precautions, we cannot guarantee absolute security.
When you use APEX to collect leads and customer information, you are the data controller for that information. APEX acts as your data processor. You are responsible for ensuring you have the right to collect and process your clients' data and that you comply with applicable laws (including CAN-SPAM, TCPA, and GDPR where applicable).
Your clients may unsubscribe from emails at any time using the unsubscribe link included in every automated email. We honor all unsubscribe requests immediately.
We retain your account data for as long as your subscription is active plus a reasonable period thereafter for legal and business purposes. Contact and lead data is retained in your account until you delete it or close your account. You can request deletion of your data at any time.
APEX uses minimal cookies necessary for authentication and session management. We do not use tracking cookies for advertising or behavioral profiling. We do not share cookie data with third parties.
APEX is a business-to-business platform and is not directed at children under 13. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a notice on our platform. Your continued use of APEX after changes constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or how we handle your data, please contact us:
Email: privacy@apexaihelp.com
Website: apexaihelp.com